Understanding Our Payment Methods: Deposits and Withdrawals at Spinbara

We aim to provide a straightforward and secure experience for all our players. This includes offering a range of trusted payment methods for both depositing funds and withdrawing winnings. Our goal is to ensure that managing your account is as convenient as possible, allowing you to focus on enjoying the games and sports betting options available.

Available Deposit Options

For players in New Zealand, we support a variety of methods to facilitate instant deposits. These include popular credit and debit cards, e-wallets, and prepaid options, along with robust cryptocurrency support.

Withdrawal Procedures and Timelines

When it comes to withdrawing your funds, our process is designed with security and efficiency in mind. All withdrawals are subject to a Know Your Customer (KYC) verification process, which is standard practice. This step ensures the security of your account and helps prevent fraudulent activity.

Once your KYC verification is complete, withdrawal requests are typically processed within 24 to 48 hours. It is important to note that you can cancel a withdrawal request while it is still in a pending state. Not all methods used for deposits are available for withdrawals, so please check the available options in your account section.

Please note that specific limits for withdrawals (daily, weekly, and monthly) are in place and can be viewed within your account. We do not indicate any fees for deposits or withdrawals on our platform.

Understanding KYC Verification

To ensure the integrity of our platform and protect our players, a KYC verification is a required step before any withdrawals can be processed. This process typically involves submitting a few standard documents:

• A copy of your government-issued photo ID (such as a passport or driver's licence) to confirm your identity and age.
• Proof of your address, such as a recent utility bill or bank statement (dated within the last three months).
• Confirmation of your payment method, which might be a photo of your card or a screenshot of your e-wallet.

This verification is managed directly through the 'My Account & Verification' section within your player account, making the process accessible.